What is ONEIROI? –
ONEIROI is a contemporary streetwear label built around expression, form, and identity through design.
How are products made? –
Each item is made to order after purchase instead of being mass-produced or stored in bulk inventory.
What printing method is used? –
We use Direct-To-Garment (DTG) printing with water-based inks for detailed prints, durability, and a soft feel.
How does fulfillment work? –
Orders are processed automatically, then produced, quality-checked, and shipped directly with tracking included.
How long does shipping take? –
Shipping typically takes 7–15 business days depending on your location and item type.
Do you accept returns or refunds? –
Because each item is made to order, we do not offer standard refunds. If your order arrives damaged or incorrect, we will resolve it.
Can I track my order? –
Yes. Tracking information is provided once your order has shipped.
Can I change or cancel my order? –
Changes or cancellations can only be made shortly after purchase. Please contact support as soon as possible.
Use of AI –
All ONEIROI work is created through a human-led process from concept to execution. No AI is used in design or development, aside from standard automated customer support tools.